Lucrumia Targets European Market with Milan Operations Center

The company confirmed it will establish a European operations center in Milan, Italy, staffed with compliance experts and multilingual support personnel to assist customers in Italian, French, German, and Spanish. This expansion represents Lucrumia’s most significant commitment to the European market to date, providing both a local presence and direct engagement with regional regulatory frameworks.

At the heart of the announcement is Transparency Initiative 2025, a program aimed at strengthening user confidence through independent oversight and real-time reporting. Under this plan, Lucrumia will introduce proof-of-reserves data updated every 60 seconds using a Merkle tree system, which allows users to verify that their assets are fully backed. To reinforce trust, these records will be subject to continuous auditing and verification by Ernst & Young’s blockchain division, a move designed to ensure external accountability beyond the company’s internal controls.

In addition, Lucrumia pledged to publish open-source documentation of its core security protocols. By making the underlying architecture available to the global cryptography community, the firm invites scrutiny and collaboration, reinforcing its commitment to transparency. The platform will also provide users with a public accountability dashboard, offering real-time visibility into both reserves and operational safeguards.

To further bolster user protection, the exchange announced the creation of a €10 million European User Protection Fund. This fund will cover specific risks, including unauthorized access, operational failures, and system malfunctions, offering an added layer of financial security for customers. According to Lucrumia, this insurance mechanism is meant to reassure users that their assets remain protected even in the event of technical disruptions.

The company also emphasized its focus on education and accessibility. Beginning in 2026, Lucrumia will host free seminars on blockchain technology in Rome, Milan, and Naples. These sessions, conducted in partnership with Italian universities, are aimed at equipping the public with practical knowledge about digital assets. Alongside this, Lucrumia will provide 24/7 local language support, ensuring users across Europe can access assistance whenever needed.

Godfrey David, Director at Lucrumia, emphasized that the company’s approach goes beyond statements and relies on verifiable action. "We understand that trust is earned through consistent actions, not words," he said. "That's why we're taking the unprecedented step of opening our operations to independent verification. Every transaction, every security protocol, and every operational process will be subject to continuous third-party auditing by Ernst & Young's blockchain division."

Europe represents a critical growth market for digital assets, with increasing demand for regulated and reliable trading platforms. Lucrumia’s decision to locate its European hub in Milan underscores both Italy’s central role in the EU financial ecosystem and the company’s strategy of working closely with regulators to achieve long-term sustainability. The combination of localized support, multilingual services, and compliance expertise is designed to make the exchange accessible and trustworthy to a diverse customer base.

Lucrumia’s initiatives signal a broader trend in the industry: a shift toward verifiable accountability, user protection, and direct engagement with regulators. While crypto exchanges have often been criticized for opacity and lack of safeguards, Lucrumia’s model illustrates how firms can address these concerns directly. Whether these measures become a new standard for exchanges operating globally remains to be seen, but the company’s European expansion suggests that transparency and independent oversight will be increasingly central to digital asset infrastructure.