MENA-founded voice artificial intelligence company HeyBreez has raised $2.5 million in seed financing as it works to expand the infrastructure businesses use to deploy and manage automated phone operations.
The round was led by Lunara Partners, with participation from Jabbar Group, DASH Ventures, company founders and strategic angel investors.
HeyBreez said it would direct the capital toward its platform infrastructure, product development and workforce. The company is also planning to expand sales activities across the Middle East, the Americas, Europe and the Asia-Pacific region.
Building the Operations Around AI Calls
Founded in 2025 by CEO Karim Malhas, HeyBreez develops technology for building and operating artificial intelligence voice systems. The company is formally headquartered in Delaware and maintains offices in Amman and Dubai.
Its platform is designed to manage more than the conversation between an AI agent and a caller. HeyBreez handles supporting processes such as unsuccessful-call retries, callbacks, follow-up sequences, branching workflows, telephone connectivity and integration with other business systems.
Those functions become relevant when a business moves from testing an AI voice agent to using one across customer service, sales or routine operational tasks. A system that can speak naturally still needs to determine what happens when nobody answers, when a customer requests another call or when information must be transferred to an internal platform.
Karim Malhas, Founder & CEO of HeyBreez, said: “Everyone in this market helped companies make the call. No one helped them run the operation behind it. That is the hard part, and what we built for from day one. This round lets us put HeyBreez in front of all the teams needing it and asking for it. We have a proven product, several different customer types, we’re logging over a million calls a month already, and there is much more to come.”
HeyBreez offers the infrastructure to enterprises, agencies, resellers, developers, small businesses and AI companies incorporating voice functions into their own products. The platform supports multiple languages and is being used in sectors including banking, health care, logistics, hospitality and customer experience, the company said.
Investors Back the Infrastructure Model
Lunara Partners identifies HeyBreez as a seed-stage investment in its official portfolio, independently corroborating the lead investor’s involvement. The investment firm focuses on technology and technology-enabled companies across the MENA region and other markets.
Said Murad, Lunara Partners’ co-founder and managing partner, said: “Every platform in this market solved the conversation. Almost none solved the operation around it, the retries, callbacks, integrations, and governance that determine whether voice agents hold up in production. HeyBreez built for that layer from day one, and the volume already running through the platform shows it. With a multi-channel commercial model and positioning aligned with the rise of Arabic-language and sovereign-cloud voice AI, we believe HeyBreez can become a core piece of the enterprise voice stack globally.”
DASH Ventures also participated in the new financing after backing the business at the pre-seed stage.
The latest financing moves HeyBreez into a new stage of development, with attention shifting from establishing its technology to supporting broader commercial use. That transition will require the company to balance product investment with the operational demands of serving customers across multiple regions.
Expansion Follows Rising Call Volumes
HeyBreez reported that its platform now processes more than one million calls per month. It also said campaigns operated for individual clients can reach 10,000 calls per day.
Management attributed the timing of the seed round to rising call volumes and incoming demand. While the financing gives HeyBreez additional resources to respond to that demand, the company will still need to demonstrate that its technology can perform consistently as usage grows across different telecommunications networks, languages and regulatory environments.
Regional considerations are central to the company’s strategy. HeyBreez is targeting demand for Arabic-language automation as well as requirements involving data residency and sovereign cloud infrastructure. The company said its platform is already being used across the MENA region, Europe, the United States and Latin America, although it did not disclose the number or identities of its customers.
Partnerships form another part of its distribution model. HeyBreez identified Arabic.AI and Xaia as integration partners that resell its technology to enterprise customers. The company expects this approach to help it enter additional industries and markets through organizations that already have regional business relationships.
Fresh capital will now support the company’s attempt to turn growing call activity into a broader enterprise operation. Product development and infrastructure spending may help HeyBreez accommodate additional workloads, while planned sales hiring could extend its reach beyond its initial MENA base.
